HELP & SUPPORT

Frequently Asked Questions

Find answers to common questions about Desura De Sehr products, usage, safety, shipping, and support.

Yes. All Sehr products are crafted with carefully selected ingredients, thoroughly tested for safety and efficacy for your body, hair, and skin.

Usage instructions vary by product:

  • Hair Oil: 2 to 3 times per week.
  • Lash & Brow Serum: Daily.
  • Under-Eye Serum: Daily.

We recommend following the specific instructions provided on each product packaging for best results.

Most of our formulas are thoughtfully created to suit a wide range of hair and skin types. Please refer to the specific product description for detailed suitability.

No. We focus on clean, effective formulas without any harsh or unnecessary ingredients to maintain the health and safety of your skin and hair.

Timelines vary depending on the product and application, but most users notice visible improvements and positive results within a few weeks of regular use.

Yes, we ship and deliver to all governorates and cities across Egypt safely and quickly.

Please contact our customer support team immediately via phone or email, and we will replace the damaged item for you as quickly as possible.

Still Have Questions?

Our support team is always ready to assist you and answer all your questions.