Shipping & Delivery
We are committed to delivering your favorite skincare products safely, quickly, and reliably.
DELIVERY INFORMATION
Delivery Areas
We deliver to all major cities and governorates across Egypt, including remote areas.
View All Areas →Processing Time
Orders are processed within 1-2 business days (excluding weekends and public holidays).
Delivery Time
Standard delivery typically takes 2-5 business days depending on your location.
Learn More →Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS.
Track Order →RETURNS & EXCHANGES
Easy Returns
You can return or exchange your order within 14 days of delivery if the product is unopened and in its original condition.
Contact Us
Reach out to our support team via email or phone to initiate your return or exchange.
Refund Process
Once we receive your return, your refund will be processed within 5-7 business days.
Damaged or Wrong Item?
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.
Need Help?
Our support team is here for you.